The National Car Rental Company
Sep 10th, 2008 | By Sibusiso M. Maseko | Category: TravelNational Car Rentals was one of the first and is probably one of the best pioneers in the field of car rentals. For over 56 years National car Rentals has been introducing new services to keep its customers happy and is famous for the one way rental scheme where customers drop the car off at a different depot.
National Car rental was also the first car rental company to computerize its reservation operations and with the introduction of Telemax computers to their system, the reservation process has improved moving to a faster and more hassle free renting. Another first was the flat rate car renter’s scheme which was an incentive for customers who would have other wise used airlines to travel between destinations.
Back in the 1970’s, National car rentals was also the first company to have a corporate business account facility. Through this program, National has focused on the corporate traveler more so than any other company and it was also the first in the rental industry to start a frequent renter program. The innovation of having a paperless rental system was also theirs, something that was later called The Emerald Club. This service has been extended so that customers no longer need to wait at the rental counter meaning they can collect their rental car with even fewer delays; it is called The Emerald Aisle program. Being able to have exactly the car of your choice and bypass the rental counter must be every car renters dream and at National Car Rentals that facility is available with two schemes called the Choice Rental Process and QuickRent.
In fact the number of affiliations that National Car Rentals has is growing all the time and just shows how important their customer relations are. Frequent flyer miles programs are a useful tool for the regular traveller and companies like Air Canada, Air Miles, Air France, Alaska Airlines, Alitalia, America West airlines, American Airlines, ATA airlines, Delta Airlines, Continental Airlines, Frontier Airlines, Hawaiian Airlines, Iberia airlines, Midwest airlines, Lanchile, United Airlines and Northwest airlines now have an affiliation with National Car Rentals.
National Car Rentals has not stopped at just airlines either as they have also added hotels to their affiliation portfolio including the Coast hotels group where customer discounts have been arranged.
Even the famous Hilton Hotels have made arrangements exclusively for National car Rental customers plus American Express who will award points to its customers if they are registered with them.
Aside from all the discounts a features that you will acquire through their affiliates, National Car rentals offer a wide range of vehicles for you to choose from. They have most makes and models from the subcompact to the SUV and of course the premium and much loved convertibles.
National Car rentals also have special offers for their customers, one of which is the Last minute specials to go; which offers different specials every week at different locations. Another of these is the Book Ahead Special which gives a discount for customers that book as early as possible online. Using the internet to book your car has meant a whole host of offers with tow other special offers like the previous but one is for sports utility vehicle and mini-van rental with the other for those who only want the car over a weekend period.